Shipping Policy
This page illustrates standard shipping
services, rates and explains shipping policy for our online store
SURGICAL123.COM
Shipping Destinations:
We ship worldwide.
Shipping Service Options:
We offer multiple shipping service
options for our customers from around the world. This table illustrates
available shipping options based on your location.
|
Country
|
Standard Shipping Option
|
Expedite
Shipping Option
|
|
United States
|
Standard Flat Rate/ UPS Ground
|
UPS
Next Day Air
|
|
Canada
|
Standard Flat Rate (USPS)
|
FedEx International
|
|
Rest of the World
|
|
FedEx International
|
Standard Shipping Rates
Table:
This table illustrates standard flat rate
shipping for United States and Canada. These rates are displayed in shopping
cart while you order online.
|
Order Amount
|
Shipping - United
States
|
Shipping - Canada
|
|
$0.01 - $49.99
|
$7.50
|
$24.00
|
|
$50.00 - $99.99
|
$9.50
|
$28.00
|
|
$100.00 - $199.99
|
$12.50
|
$32.00
|
|
$200.00 - $399.99
|
$16.50
|
$40.00
|
|
$400.00 and up
|
$22.50
|
$45.00
|
*
UPS Next Day Air and
Fedex International rates can be viewed in checkout step 2.
* International customers
responsible for Customs, Taxes and Duties as applicable within their respective
countries.
Standard Shipping Days in
Transit (United States Only):
Transit time vary by location. Map
below indicates the estimated days in transit, actual time may vary;
Order Processing:
We have 98% fulfillment capacity. In stock
items are shipped within 1 business day. If there is a change, you will be
notified via email. Fax and phone orders may take additional 2-3 days for
processing. Usually entire order is shipped together, however, in some cases
your order may be shipped from different locations and may arrive in separate
packages.
Order Status Information:
Every order goes through a series of status
changes. Customer is updated at each step of the order processing. We are please
to provide this information.
|
Order Status
|
Order
Status Details
|
|
Order Received
|
Order has been received and reviewed by
our sales department.
|
| Sent
to Warehouse
|
Order has been approved and sent to the
warehouse for shipping.
|
|
Shipped
|
Order has been shipped and tracking
number sent via email.
|
Back Ordered Items:
Usually, orders are shipped in full. In case,
where an item is out of stock or back ordered you will be notified immediately.
Or we may also substitute your ordered item with a similar item. You will be
billed only for the items that were shipped to you.
Shipping Locations:
Most orders are shipped & processed from our
shipping facility at;
199 Laidlaw Ave.
Jersey City, New Jersey United States
Damaged/Short
Shipments:
If shipment arrives damaged or contents
missing, file complaint with carrier immediately and notify us. Short/missing
shipments must be reported within 2 business days.
* Fedex,
UPS and USPS, names, trademarks, logos used on this website is the property of
their respective companies.
